Chipotle Mexican Grill

Reviews about Chipotle Mexican Grill

• 4 / 5

  By Balbir Singh
  Nice place to have mexican food. The staff is friendly and fast. Normally I don't see long queues except on weekends. I would recommend this place.
  September 04, 2016
• 1 / 5

  By Susan Williams
  I think recently the staff has changed, the usual staff that was always so nice and accommodating has been replaced by rude employees who seem to take their days and take out their boredom and frustration on their customers. I've been 3 times in the past month and I just can't go back, it's likes being in an unhealthy relationship-you want to stay because there are positives, but in the end it doesn't work out and you can no longer take it. I'll be talking about my most recent visit which pushed me to stop coming.
  
  First off, when I asked if they could give me a mini burrito bowl, which other locations have done no problem and just charged me for a kids meal, the man who took my order who also seemed to be the manager, and he said "there's no possible way." That put me out, seeing as it's not like I was trying to cheat them for a lower price, I just wasn't hungry. I ended up getting a kids meal, and you guessed it, it was eye-roll city.
  
  The second thing is I've notice these past couple of times, their meat is old and over cooked, you can really taste that the meat has been sitting out for a while, which saddens me because chipotle is known for making all of their food fresh, and the fact that you are supposed to be getting freshly cooked organic food reflects on the check as well.
  
  Lastly, the man who rang me up, was extremely pushy trying to get me to purchase extras, I mean the fact that I'm a grown woman getting a kids meal should explain a lot-IM NOT THAT HUNGRY.
  he kept on pushing me to the point where I had to say "please just ring me up so I can leave."
  
  I am disheartened because this specific location used to be so good, what happened?! I hope chipotle figures out the staffing for this location, but because of this and past experiences, I just can't bring myself to keep going back.
  June 17, 2016